FAQ’s

Can i visit the animal centre

Our reception area is currently open between 11am and 4pm every day except Tuesdays when we are closed all day. Our small and stock animal departments are open for public viewing, the kennels and cattery are closed for viewing, sadly the cats and dogs find it too stressful having many visitors around their accommodation areas.

How do I report a possible case of cruelty or neglect?

Please report to the national RSPCA on 0300 1234 999 or at www.rspca.org.uk

What can I do about a barking dog?

This can be reported to your local council office as a noise complaint. Their numbers can be found on our website at https://www.rspcasolentbranch.org.uk/useful-numbers/ 

How can I support the branch?

Details on all the ways you can help us to help the animals in our care, can be found here:

We also have a number of charity shops. To check what items they are able to accept please contact the shop directly. Shops

What items can I donate to the animal centre?

We accept donations of animal food, accessories and bedding. We are unable to accept pillows, cushions and mattresses. We do accept duvets however our storage for these is limited, please contact us to check on our availability. For large items such as dog crates, cages etc please contact the centre beforehand.
01329 667541 or enquiries@rspcasolent.org.uk

Can I volunteer to help you?

Details on volunteering can be found here, https://www.rspcasolentbranch.org.uk/volunteering/

Can I complete my work experience/ Duke of Edinburgh award with you?

All work experience students must be a minimum of 18 years of age, please contact us directly at enquiries@rspcasolent.org.uk with your dates and we can check our calendar. For DofE as we are unable to have anyone under 18 years carry out any “work” onsite we advise to check if collecting donations, making enrichment for the animals help with the qualification, we can on request take photos of these at the centre.

How can I adopt an animal?

Details of our adoption process can be found here, https://www.rspcasolentbranch.org.uk/adopting-from-the-ark-1/

Do you rehome with children in the home?

Yes, all of our animals are individually assessed for their suitability to live with children. In the assessment we are looking at whether the animal would feel relaxed and happy around children and if there is a behaviour issue that might cause harm to a child. Sadly due to various reasons many of our animals are not suitable to live with children under 5 years of age.

Do you euthanise animals?

Yes, sadly some animals are unable to be rehomed. This can be for various different reasons, behavioural, medical or legal. We look at each animal on a case by case basis and the decision to euthanise is never done by just one person but a team of qualified staff (our vet, animal behaviourists, animal centre manager, animal care assistants) and is always in the best interest of the animal.

Do you take in wildlife?

No, sadly at this time due to bird flu and accommodation limitations we are unable to admit any wildlife.

You can reach out to specific wildlife charities such as Brent lodge https://www.brentlodge.org/wildlife-advice and Hart Wildlife https://hartwildlife.org.uk/advice/ . If you have found a sick or injured wild animal you can ask your local vet to examine them. All veterinary surgeons have a professional obligation under the Royal College of Veterinary Surgeons (RCVS) Code of Professional Conduct to provide 24-hour emergency first aid and pain relief to all animals.

I have found a baby bird

Please click this link for further advice https://www.rspca.org.uk/adviceandwelfare/wildlife/birds/baby

How do I rehome my pet with you?

We do rehome many domestic species of animals, sadly like most rescues we do have a waiting list. Please contact the centre so that we can take more information about your pet, 01329 667541 or enquiries@rspcasolent.org.uk. You can also contact other rescues who may be able to help, there are some contact details for alternative rescues on our website: https://www.rspcasolentbranch.org.uk/useful-numbers/

I need behaviour support with my pet

Unfortunately we are only able to offer behaviour support for 3 months following an adoption (from the centre) Please visit either www.abtc.org.uk (primarily dogs) or www.apbc.org.uk (primarily cats) for advice on finding local support. You can also find some behaviour advice here, https://www.dogstrust.org.uk/get-help/behaviour-support-line

How do I find you?

Our address is 174-176 Ranvilles Lane, Fareham, PO14 3EZ. If using a SatNav please use house number 180. Please be aware that there is no direct access to the centre via Ranvilles Lane from the Stubbington bypass or The Avenue.

I have found an animal.

Dogs: please call your local council offices and request the dog warden. You can also ask local vets to scan for a microchip.

Cats and other domestic animals: You can contact the centre 01329 667541 or enquiries@rspcasolent.org.uk along with other rescues directly to report a found animal.

You can also ask your local vets to scan for a microchip. If you have found a sick or injured animal please call the national RSPCA emergency line 0300 1234 999. https://www.rspcasolentbranch.org.uk/useful-numbers/

What are your adoption fees?

All fees are listed on our website on each animal’s individual page of information. 

https://www.rspcasolentbranch.org.uk/animals-for-adoption/  

Help with veterinary fees?

Unfortunately at the moment we are unable to help with vet fees or neutering. We advise that you contact your vet and have an honest conversation with them about what you can afford to ensure your pet gets the right help.

Do you rehome to flats and house boats?

Yes. We assess all of our animals on an individual basis as they all require something different, so not all our animals will be suitable to live in a flat or on a houseboat.

I applied to adopt an animal, but never heard back from you, why?

Due to the high number of applications we receive daily regrettably we are only able to contact successful applicants. By not hearing from us does not necessarily mean you have been turned down for adoption.

Do you sometimes turn people down for adoption, even though you have lots of animals to rehome?

Yes, regrettably sometimes we do have to turn people down for adoption. This can be for a variety of reasons (all forms are assessed for the individual needs of the animal) and it does not necessarily mean for all animals. At the forefront of our minds is always trying to find the perfect match for our animals and our adopters.

Why do you need donations if you’re part of such a big national charity as the RSPCA?

We are an independent rehoming branch of the RSPCA and as such we are self funded.

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